That also means that you can’t blame everything on yours users being weird!Sometimes strange behaviours occur very unexpectedly and long after the actual change you made to your product.Try to build a strong rapport with your users, and be a lot closer to understanding what’s behind the unusual behavior.Informing people about what is going on in the world and in their region is one of the mai purposes of Mail.Typically our users come to the calendar by clicking a small calendar icon on the homepage of Mail.Ru, or on the navigation bar inside the email web interface.So we just waited for the December – and yes, here is this peak again: So on the 1st of December we just opened the Mail. It turned out that the homepage team had changed the way they present the Calendar button, but it wasn’t done on September 1th, but rather several weeks earlier in the middle of August.
) users, how we discovered the root causes, and what we learned about our customers in the process.Dear team of Bride.ru, Last year in July me and my lady had our first meeting in Cheboksary.After a wonderful meeting in Russia and holidays in Egypt, we decided to marry in September 2006.“Well,” we thought, “Let’s just chalk this up to a strange new user behaviour. The 5th – no change at all compared to the usual traffic. And again, no change in marketing activities, email behaviour or homepage interface.Maybe they all returned from their vacation breaks and decided to get back to planning their working activities.” It sounded weird, but we had nothing better. November showed some increase, but it was two times smaller due to Russian national holidays.