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Some who may benefit include people affected by disaster, friends and family of those affected by disaster, and disaster recovery workers.
People call to talk about lots of things: substance abuse, economic worries, relationships, sexual identity, getting over abuse, depression, mental and physical illness, and loneliness, to name a few.
But if your messages are stored directly on your phone, recovering deleted texts can be a long, technically challenging, and expensive process.
Eventually, of course, the deleted messages will disappear as memory is filled with new messages, photos, or videos.
(See this Explainer for more on how to delete things permanently.) Still, it isn't always easy to recover a deleted message before it's overwritten.
While cell phone forensic specialists have emerged to help police and private investigators explore old phones, it could cost you several hundred dollars to ask them to find that text message you accidentally deleted.
Explainer thanks Rick Ayers of the National Institute of Standards and Technology, Denise Howell, Gary Kessler of Champlain College, Rick Mislan of Purdue University, and Lee Reiber of Mobile Forensics, Inc.