Facebook will expand its pattern recognition software to other countries after successful tests in the US to detect users with suicidal intent, the world's largest social media network said on Monday.
Facebook began testing the software in the United States in March, when the company started scanning the text of Facebook posts and comments for phrases that could be signals of an impending suicide.
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Facebook knows lots about its 2.1 billion users - data that it uses for targeted advertising - but in general the company has not been known previously to systematically scan conversations for patterns of harmful behavior.This, he said, “can have a devastating impact on care leavers, the disabled and those with mental health conditions.It is not uncommon for charities and support workers to inform case managers of the law.” Thousands of vulnerable people, he added, were also suffering the “cruel” effects of principles that were embedded within the universal credit system: “One of the case-managing principles is that claimants are entirely responsible for their own claim.During the past month, he said, first responders checked on people more than 100 times after Facebook software detected suicidal intent.Facebook said it tries to have specialist employees available at any hour to call authorities in local languages. We have to get help to people in real time," Rosen said.