Talk with each of the offenders individually and say this: “We’ve talked about this before and I erred in not being clear enough — Parvati’s name isn’t Polly; it’s Parvati.
She’s asked that we use her correct name, and that’s what you need to call her going forward.
That manager needed to use her authority to put a stop to something offensive, and so do you.
I feel that this is vastly inappropriate, but without my staff member having the confidence to address this more strongly, there doesn’t seem to be much I can do.
Its color is red and gold, its animal is the lion, its ghost is Nearly-Headless Nick, its Head of House is Minerva Mc Gonagall, and it is associated with the element of fire.
Most of the heroes in the series are Gryffindors, and their heroics cost their house as many points as they gain for their deeds. It was all supposed to be about fighting You-Know-Who, wasn't it?
I need you to be vigilant about respecting that request and calling her Parvati from now on.” If you get any of this crap about “not unless she tells me herself that she only wants to be called by her real name,” stamp that out immediately. I’m telling you clearly right now that she has asked to be called Parvati, and that I expect you to do that — and I expect you to do that without giving her any trouble about it. ” You’re asking that last part — “can you agree to do that?
” — because you want the person to commit to it here and now …